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Completed

Show Base Ticket Price (Before Taxes) on Event Pages

Currently, when taxes are applied, the ticket price displayed to attendees appears to include the taxes, which makes it difficult for organizers to present a clear base price. In many regions (for example in Canada), it is standard practice to display the ticket price before taxes, with the applicable taxes calculated and added during checkout. It would be extremely helpful if HeySummit could allow organizers to: Display the base ticket price before taxes on the event page. Automatically calculate and add the applicable taxes during checkout. Since the platform already calculates the tax portion when prices are tax-inclusive, it seems that supporting tax-exclusive pricing would be a natural extension of the existing functionality. This would improve transparency for attendees and ensure compliance with common pricing practices in jurisdictions where taxes must be added at checkout.

Sophie Lafreniere 13 days ago

1

πŸ’‘ Feature Request

Completed

Request to Add Quantity Selector on Checkout Summary Page

I’d like to request a feature improvement regarding the checkout experience. On the order summary page (where the ticket and price are displayed before completing the order), there is currently no option for users to adjust the ticket quantity. As a result, if someone wants to purchase more than one ticket, they need to go back and restart the process instead of simply updating the quantity directly on that page. Could you please add a quantity selector (e.g., +/- buttons or a numeric field) within the order summary section so customers can easily modify the number of tickets before completing their purchase? This would significantly improve the user experience and reduce friction during checkout. Thank you for considering this request.

Sophie Lafreniere 14 days ago

2

πŸ’‘ Feature Request

Completed

Request to Customize or Override Default Talk β€œRegister ” Button

There is currently a limitation with the default β€œRegister ” or β€œView tickets” button on each talk page. At the moment, the button is automatically generated and redirects users to tickets page with all tickets. However, in my case, each training is sold individually through a specific paid ticket, and I would like the ability to: β€’ Override the default registration button link β€’ OR redirect it directly to a specific ticket checkout page β€’ OR disable it entirely so I can replace it with a custom call-to-action button Right now, there does not appear to be a way to modify this button’s behavior, which creates confusion for paid events. Since HeySummit supports paid tickets, it would be extremely helpful to have the option to control or customize the primary call-to-action per talk. Could you please let me know if there is an existing setting I may have missed?

Sophie Lafreniere 15 days ago

1

πŸ’‘ Feature Request

Completed

Talk/Speakers giveaways turnaround time

We’ve been using HeySummit for our annual online conference for 6 years, and one pain point that hasn’t changed is this: Having the talk/speaker giveaways not announced for 24 hours drains the energy from that initiative. It’s anticlimactic to have winner announcements just pop up in email a full day after the talk. This year we were excited to see that we could have all the winners revealed at a date and time of our choosing, so we chose to have them revealed right at the beginning of our closing session/party. Yet there weren’t β€” they still just rolled out 24 hours after each talk, with attendees and speakers still getting emails, and leaving us with only a partial list of winners to announce at the time that we had told the conference that we would be announcing the list. To that end, a few suggestions: Please, please, please work on a way for winners to be chosen faster. The ideal would be to announce it right at the end, before releasing the audience, so it can be celebrated live. Please review what’s going on with the setting that allows us to choose a date and time for the announcement, because it didn’t appear to change how that was handled on the back end. While you work on a faster notification, please adjust the language of that setting to make it clear that changing the date of announcements won’t expedite the turnaround time.

Chris Nicholson 29 days ago

1

πŸ’‘ Feature Request