Can I just add @ben that this fix only fixes part of the problem. Because taxes are so varied across regions, unless someone was specifically limiting their summit to one jurisdiction, the taxes collected would likely be incorrect. Can you please consider building something in that solves this problem? Right now my best guess would be the majority of people using HeySummit would be collecting an incorrect tax amounts on a huge amount of sales on every event that’s run.
Thanks Steve, and yes, I agree with what you're saying here. This is something we will get to you as soon as we can. We're making a concerted effort at the moment to work through all outstanding feedback items.
In fact, if you wouldn't mind adding this as a new feedback item, that will ensure that it gets on our team's radar sooner rather than later.
You guys are honestly doing such an incredible job at this. I’ve never seen a team listen so well and ship so quickly! Your efforts are so appreciated 🙏
Thanks so much, Steve. Honestly, really appreciate the kind words. It makes this all that much more enjoyable.
Thanks Sophie - this is a great suggestion and something we’ve wanted to do for a while. As luck would have it, we’ve been working on an update to achieve this for a short while and its now something we’ve rolled out. You can read more on the changelog at https://heysummit.userjot.com/updates/p/tax-exclusive-ticket…
@Sophie Lafreniere I read your request and it looks like the fix doesn’t fully solve your problem. I have an open suggestion for a Stripe Tax integration, which might fix the problem; by using Stripe to calculate taxes and issues invoices it could actually collect the correct tax amount on all sales. Would appreciate your vote if you like it: https://heysummit.userjot.com/board/p/integrate-with-stripe-… Alternatively the only other way to do this properly that I’m aware of is to integrate with a tool like Quaderno.