Sorry I’m a bit slow @ben! I think I confused myself. I thought it was a function already, and then couldn’t for the life of me figure out how to get it setup. Checked help docs and I’m still at a loss to work out how to test it. So might be user error on my end… The latter example you give would be great though - it’d be great to be able to set a timer up on the regular confirmation page, that could apply as the core limited time discount after someone signs up for free. It’s also important to me that after the countdown expires, the page redirects or the price updates, and the countdown needs to be tied to a user’s email (when they signed up etc) (haven’t been able to test this sorry!) Hope this helps!
Hi Steve, That helps a lot, thank you. With the current custom confirmation page setup, the countdown is stored against the attendee, so revisiting the page won’t reset it. Once it expires, the page refreshes and the promotional price is no longer available. One nuance is that the countdown starts when the attendee first views the offer page, rather than directly from their registration time. To set it up, attach a custom confirmation page to the free ticket, then add a Ticket component for the paid ticket and configure its Override Price and Override Price Countdown (Minutes). It’s best tested by completing a registration as an attendee rather than viewing it in the page editor. Your broader request is clear: offer the same limited-time upgrade on the standard confirmation page, without needing to design a custom page. We’ll leave this request open around that simpler workflow. Your difficulty finding the existing setup in the help docs is useful feedback too - we clearly need to make it easier to discover and test. Thanks again!
Hi Steve, This functionality is already available if you create a custom confirmation page for a specific ticket. Essentially, you then have a page builder style confirmation page where you can drag a ticket, add-on or donation item onto the page and optionally give it a time-sensitive countdown with a specific offer or discount. Does that solve the use case you're referencing here, or were you perhaps looking to be able to include an upgrade offer directly on teh usual / standard confirmation page so that effectively all you need to do is create your offers in the dashboard without having to worry about designing a whole new confirmation page?