You can now keep reusable offers, freebies and giveaways in an account-wide Perk Library, ready to use across your events.

Find Perk Library in your account dashboard, or save a perk to the library while editing it in an event. To reuse one, open Offers & Giveaways, choose Add → Add from perk library, then review and save it for that event.

Each event gets its own copy. You can adjust ticket access, presenters, sessions and giveaway timing for the destination event without changing your saved template or other events. Updating a library template is an explicit choice and leaves existing event copies unchanged.

The Perk Library is rolling out to all accounts now.

Attendees can now search your event’s perks page by title, description or provider to find the offers, freebies and giveaways they want.

Your existing group tabs stay in place, and their counts update as attendees search. Each tab shows how many matching perks it contains, including zero.

Uploaded perk images now appear beside the title on the main perks page when no custom icon is selected. To add an image, edit the perk under Marketing → Offers & Giveaways. If you’ve chosen an icon, it continues to take priority.

You can now export custom event wording to a CSV, edit it in a spreadsheet, and import it into another event. Reuse terminology from a past event or prepare translations in bulk.

Open Event Settings > General > Content Translations and choose Export. Keep the Translation key column unchanged, then fill in the Translation column with your wording. Choose Import in the destination event to upload the file and map its columns.

Blank translations are skipped. Existing custom wording is kept unless you turn on Replace existing custom wording?. Keep placeholders such as {} unchanged so names and other details still appear correctly.

Imports update event-wide wording only. Page-specific wording and your event language setting stay as they are.

The new Chat & Polls report brings session participation into one place. See how many polls, unique respondents, poll answers and chat messages your sessions have collected.

Open Content & Schedule > Reports > Chat & Polls, then filter by session or scheduled session date. The date range follows your event timezone and includes later replay answers for those sessions.

Choose Export polls or Export chat to download the selected sessions' activity in one CSV. HeySummit emails you a download link when the file is ready, so you can prepare your post-event report without opening each session separately.

Learn how to review and export session activity.

You can now connect HeySummit to Airtable and automatically sync event attendees to a table in your base.

To set it up, open Event Settings → Integrations, choose Airtable and connect your account. Select a base, table and email field, then map attendee details and registration answers to the Airtable fields you want to update.

HeySummit matches existing records by email and creates a record when no match exists. Fields you haven't mapped stay unchanged. This is a one-way sync from HeySummit to Airtable.

Attendees watching different versions of the same session can now join one conversation. Alternative broadcasts can share the main broadcast's chat, Q&A and polls, where those tools are enabled. It helps audiences watching translated or alternative streams participate together while choosing their own video.

Open Event Settings > Live & Replay Experience, then choose Share with main broadcast under Alternative broadcast chat rooms. The choice applies across the event. Each session shares with its own alternatives; unrelated sessions keep their own rooms.

Separate chat rooms remains the default. Ticket restrictions still control video access, but they do not make a shared conversation private. Keep separate rooms for private VIP discussion or conversations that should stay within a language group.

See Alternative Broadcast Options For Talks for setup and privacy guidance.

You can now connect HeySummit to Beehiiv and automatically sync event attendees to your publication.

Go to Event Settings → Integrations, add a CRM or email integration and choose Beehiiv. Enter your Beehiiv API key, then select the publication you want to use. Your Beehiiv account needs API access and the key must have the relevant permissions.

Map attendee details and registration answers to existing Beehiiv custom fields, and optionally tag subscribers with your event name or another label.

Existing unsubscribed contacts stay unsubscribed. The integration respects your publication's double opt-in settings and does not send an extra welcome email.

SMS reminders now use your account's available SMS credit without separate event or monthly reminder-count ceilings. This lets you fund larger events or reminders across several events with your included credit and any extra credit you buy.

Open Event Settings > Email & SMS > SMS Reminders to check your estimated reminder volume and credit balance. Reminders pause when there is not enough credit for the next eligible reminder; you can add credit or use automatic top-ups in Billing.

SMS reminders remain available on active paid plans for supported numbers in the United Kingdom, United States and Canada. Attendees must opt in, and receive one reminder before their first selected session each event day. See how to set up SMS reminders.

You can now time an offer, freebie or giveaway banner from a session's scheduled start as well as its end. Show it at the opening or a chosen number of minutes into the session.

In Marketing > Offers & Giveaways, edit a perk and open Visibility > Session promotion. Select the sessions, choose After the session starts, and enter the minutes. Enter 0 to reveal the banner at the scheduled start.

Timing follows the scheduled clock, rather than each attendee's video playback. Existing promotions keep their previous end-based timing.

See how to set up session promotions.